Privacy Policy

Last Updated: April 28, 2025

At MindGlow.ai, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services. Please read this policy carefully to understand our practices regarding your personal data.

Table of Contents

Important Note About Mental Health Data

MindGlow.ai is designed to support your mental wellness journey. We understand the sensitive nature of mental health information and have implemented strict protocols to protect this data. While we are not a medical service provider and do not collect protected health information as defined by HIPAA, we treat all your personal information with the highest level of care.

1. Information We Collect

We collect several types of information to provide and improve our services to you:

Information You Provide to Us

  • Account Information: When you register for MindGlow.ai, we collect your name, email address, and password.
  • Profile Information: You may choose to provide additional profile information such as age, gender, or profile picture.
  • Content You Create: Information you input through the app, including:
    • Journal entries
    • Mood tracking data
    • Meditation preferences and usage
    • Messages exchanged with the AI assistant
  • Survey Responses: Information you provide in response to surveys or feedback requests.

Information We Collect Automatically

  • Usage Data: How you interact with our app, including features accessed, time spent, and actions taken.
  • Device Information: Device type, operating system, unique device identifiers, mobile network information.
  • Log Data: IP address, app crashes, system activity, and hardware settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide and Improve Services: To operate, maintain, and enhance the features and functionality of MindGlow.ai.
  • Personalization: To customize your experience, including content and features tailored to your preferences and needs.
  • Communication: To respond to your inquiries, provide updates about our service, and send promotional communications (with your consent).
  • Analytics: To understand how users interact with our app, identify trends, and gather demographic information.
  • AI Functionality: To train and improve our AI assistant and provide personalized responses and insights.
  • Research: To conduct research to improve our services and contribute to mental wellness knowledge (using only anonymized and aggregated data).

3. Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
  • Legal Requirements: When required by law, subpoena, or other legal process, or to protect our rights.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate safeguards for your information.
  • With Your Consent: In other cases, we will obtain your explicit consent before sharing your personal information.

Third-Party Services

Our app may integrate with third-party services (like Apple Health) with your explicit permission. These services have their own privacy policies, and we recommend reviewing them.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption of personal data at rest and in transit
  • Regular security assessments and vulnerability testing
  • Access controls to limit data access to authorized personnel
  • Regular backups to prevent data loss

While we strive to use commercially acceptable means to protect your personal information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

5. Your Privacy Choices

We respect your control over your information and provide you with choices regarding your personal data:

Account Information

You can review and update your account information at any time through the app settings.

Access and Data Portability

You can request a copy of the personal data we hold about you in a structured, commonly used format.

Deletion Rights

You can request the deletion of your personal information. Note that we may retain certain information as required by law or for legitimate business purposes.

Marketing Communications

You can opt out of marketing communications at any time by using the "unsubscribe" link in emails or adjusting your notification preferences in the app.

Do Not Track

We do not currently respond to "Do Not Track" signals from web browsers.

6. Children's Privacy

MindGlow.ai is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our files.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: privacy@mindglow.ai
  • By visiting the "Contact Us" section in our app